Privacy Policy

1. Introduction

Wichita Falls Concrete Contractor ("we," "us," or "our") respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website at www.wichitafallsconcretecontractor.com.

2. Information We Collect

We may collect the following types of information when you use our Site:

• Contact information such as your name, phone number, email address, and project address when you submit a quote request or contact form.
• Project details you provide when describing the work you need done.
• Usage data such as your IP address, browser type, pages visited, and time spent on the Site, collected automatically through standard web analytics tools.
• Cookies and similar tracking technologies that help us understand how visitors use our Site and improve the experience over time.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and general inquiries.
• Contact you about your project by phone or email.
• Schedule and coordinate service appointments.
• Improve the content and functionality of our website.
• Comply with applicable laws and protect our legal rights.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information with trusted third-party service providers who help us operate our website and run our business, such as form providers, email services, and web hosting platforms. These providers are only permitted to use your information to perform services on our behalf. We may also disclose information when required by law or to protect our rights and the safety of others.

5. Cookies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small files stored on your device that help us recognize returning visitors and understand how our Site is used. You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly if you disable cookies.

6. Third-Party Services

Our Site uses third-party tools including embedded forms (provided by Tally.so) and map services (provided by Google Maps). These services may collect information independently according to their own privacy policies. We encourage you to review the privacy policies of any third-party service you interact with through our Site.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or electronic storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Please contact us immediately if you believe your information has been compromised.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Contact and project information submitted through our forms is retained for the duration of our business relationship with you and for a reasonable period afterward in case of follow-up inquiries or disputes.

9. Children's Privacy

Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete that information promptly.

10. Your Rights and Choices

You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, and request deletion of your information where applicable. To make any such request, please contact us using the information below. We will respond to your request within a reasonable time.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated date at the top. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us: