Privacy Policy

1. Who We Are

This Privacy Policy applies to Wichita Falls Concrete Contractor ("we," "us," or "our"), a concrete contractor operating at 2124 McGrath Ln, Wichita Falls, TX 76309. Our website is located at wichitafallsconcretecontractor.com. If you have questions about this policy, contact us at quotes@wichitafallsconcretecontractor.com.

2. Information We Collect

We collect information in two ways: directly from you when you fill out a form or contact us, and automatically when you visit our website.

Information you provide

• Name and contact information (phone number, email address)
• Project details you share when requesting an estimate
• Property address or location for scheduling purposes
• Any other information you choose to include in a message or form submission

Information collected automatically

• Browser type and version
• Pages visited and time spent on each page
• Referring website or search query
• Approximate geographic location (city or region level)
• Device type (desktop, tablet, mobile)

We use Vercel Analytics for website usage data. This tool collects anonymized, aggregated data only. It does not use cookies and does not identify individual users.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and schedule a free estimate
• Communicate with you about your project before, during, and after the job
• Send invoices or follow-up communications related to work we have performed
• Improve our website based on how visitors use it
• Comply with applicable laws and regulations

We do not sell your personal information. We do not use your contact information for third-party advertising.

4. Cookies

Our website does not use tracking cookies or advertising cookies. The contact form on our site is powered by Tally (tally.so), which may set a session cookie to support form functionality. We do not control Tally's cookie practices. For more information, visit tally.so/privacy-policy.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in limited circumstances:

• Service providers: We use third-party tools to operate our website and contact form (Vercel, Tally). These providers process data only as needed to deliver their services.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal request.
• Business transfers: If our business is sold or transferred, customer information may transfer as part of that transaction.

6. Data Retention

We retain contact and project information for as long as it is needed to provide services and fulfill any legal or business obligations. If you would like us to delete your information, contact us at quotes@wichitafallsconcretecontractor.com and we will do so within a reasonable timeframe, except where retention is required by law.

7. Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request a copy of your information
• Ask us to correct inaccurate information
• Ask us to delete your information (subject to legal retention requirements)
• Opt out of any future marketing communications

To exercise any of these rights, contact us at quotes@wichitafallsconcretecontractor.com or call (940) 298-1855.

8. Security

We take reasonable technical and organizational measures to protect the information we collect. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: